Erasing a Saved Password for a Connection Entry

You or your administrator might have configured an entry to save the authentication password on your PC so you do not have to enter a password when you are connecting to the VPN device. Normally we recommend that you not use this feature, because storing the password on the PC can compromise security, and requiring a password to authenticate you every time you attempt to connect to the VPN device is fundamental to maintaining security on the private network. However, there may be reasons for temporarily bypassing the authentication dialog box; for example, when you want to create a batch file for your PC to log in to a VPN device to accomplish some task that requires using the private network behind the VPN device.

If there is a password saved on your system, and authentication fails, your password might be invalid.

To eliminate a saved password, you need to modify the connection entry profile; use the following procedure:

  1. Select a connection entry in the display underneath the Connection Entries tab.

  2. To modify the selected connection entry, do one of the following actions:

  1. Click Erase User Password.

  2. To save your changes, click Save, or to cancel your changes, click Cancel.

Note     If you get a failed-to-authenticate message, you should enable Erase User Password on the VPN Client and verify that your password is valid. When you attempt to connect, the VPN Client prompts you to enter your password.

With Erase User Password in effect, the next time you connect, the authentication dialog box prompts you to enter your password.



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